Sophie’s Professional Hoarders House Clearance Service In Springwell – Tyne And Wear
Sophie’s House Clearance and cleaning provide honest and reliable cleaners for all your housework chores in homes. Everything we do is designed to serve your specific needs with speed, convenience and quality.
At Sophie’s House Cleaning we have a proud reputation as the No.1 choice for Hoarders House Clearance Service, offering a professional recommended service to people across the North East.
Please CLICK HERE to see a full list of our cleaning services
Our Cleaning Services Include:
- End of tenancy clean
- One off house clean
- After builders clean
- Emergency clean
- Trauma clean
- Spring clean
- Move in/out clean
- Hoarders House Cleaning Service
- Bio-hazard Cleaning Service
- Student Accommodation Cleaning Service
- Deep clean & more…
Read what our customers say HERE
Sophie’s Hoarders House Clearance Service Springwell
Client: Local Estate Executor
Location: Springwell, Tyne and Wear
Property: 2-Bedroom Semi-Detached House
Service: Full Hoarder Clearance, Deep Cleaning, Biohazard Sanitisation, Odour Removal & Waste Disposal
Duration: 4 Days
Team: 3 Specialists
Project Overview
In August 2025, Sophie’s Cleaning Company was approached by the executor of an estate in Springwell, tasked with clearing out a property left in extreme hoarding conditions. The late occupant had accumulated large amounts of personal belongings, rubbish, and discarded items over several years, creating serious health hazards.
The client needed a professional team to safely clear and sanitise the home so it could be prepared for sale and refurbishment.
Objectives
Thoroughly clear all hoarded materials, rubbish, and damaged furniture
Identify and set aside any personal valuables or important documents
Deep clean and sanitise the entire property to remove biohazards
Eliminate strong odours from accumulated waste and moisture damage
Provide full waste disposal with licensed carriers
Initial Property Assessment
Upon our first inspection, the following conditions were noted:
Rooms filled floor to ceiling with boxes, newspapers, plastic bags, and broken household items
Kitchen surfaces covered with rotting food and containers attracting insects
Bathroom contaminated with mould, old personal hygiene products, and plumbing issues
Bedrooms cluttered with clothes, newspapers, and miscellaneous items blocking access to furniture
Strong musty and ammonia-like odours throughout the home
Signs of mouse infestation in kitchen cupboards and under floorboards
Our 4-Day Service Process
Day 1: Preparation & Safe Access
Team equipped with full PPE including masks, gloves, and disposable coveralls
Set up air purifiers and ventilation systems to improve indoor air quality
Cleared pathways room by room to ensure safe access for clearance and cleaning
Day 2–3: Systematic Hoarder Clearance
Items categorised into:
Keep: Personal documents, heirlooms, and valuables identified and safeguarded
Donate: Usable household items carefully set aside for donation
Recycle: Electronics, scrap metal, and paper materials sorted for recycling
Dispose: Over 5 tonnes of contaminated waste removed and responsibly disposed
Worked carefully to avoid damage to salvageable belongings
Coordinated with pest control to address rodent activity and nests
Day 4: Deep Cleaning & Odour Treatment
Entire property cleaned with hospital-grade disinfectants targeting biohazards
Steam cleaning of floors, walls, and fixtures
Removal of mould and sanitisation of bathroom and kitchen
Professional odour neutralisation using ozone treatment and enzymatic cleaners
Final wipe down and airing of all rooms
⚠️ Challenges Encountered
Access was limited in some rooms due to extensive clutter and blocked doorways
Strong and persistent odours requiring two rounds of ozone treatment
Emotional sensitivity: coordinating with the executor required professionalism and respect for the deceased’s belongings
Rodent infestation requiring collaboration with licensed pest controllers
✅ Outcome & Client Feedback
Complete clearance and disposal of all hoarded waste
Property fully sanitised and deodorised, ready for estate agents and renovations
Valuables and documents handed over to executor
Positive client feedback highlighting our respectful and efficient service
“Sophie’s Cleaning Company exceeded our expectations. They handled a difficult, sensitive job with compassion and professionalism. The property is now ready for sale, thanks to their thorough work.”
— M. Evans, Estate Executor, Springwell
Why Choose Sophie’s Cleaning Company?
Expert hoarder clearance and trauma cleaning specialists
Fully licensed waste carriers and insured for hazardous material handling
Local to Tyne and Wear with quick response times
Compassionate, discreet, and non-judgemental approach
Trusted by families, legal representatives, landlords, and social services
Need Hoarder Clearance in Springwell?
If you’re facing a challenging hoarding situation or estate clearance, Sophie’s Cleaning Company is here to help with respectful, professional service tailored to your needs.
Call us today