Sophie’s Professional Hoarders House Clearance Service In Tynemouth – Tyne And Wear
Sophie’s House Clearance and cleaning provide honest and reliable cleaners for all your housework chores in homes. Everything we do is designed to serve your specific needs with speed, convenience and quality.
At Sophie’s House Cleaning we have a proud reputation as the No.1 choice for Hoarders House Clearance Service, offering a professional recommended service to people across the North East.
Please CLICK HERE to see a full list of our cleaning services
Our Cleaning Services Include:
- End of tenancy clean
- One off house clean
- After builders clean
- Emergency clean
- Trauma clean
- Spring clean
- Move in/out clean
- Hoarders House Cleaning Service
- Bio-hazard Cleaning Service
- Student Accommodation Cleaning Service
- Deep clean & more…
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Sophie’s Hoarders House Clearance Service Tynemouth
Client Type: Private Family (Adult Children Managing Parental Property)
Location: Tynemouth, Tyne and Wear
Property Type: 3-Bedroom Semi-Detached House
Service Provided: Hoarded House Clearance, Deep Clean, Biohazard Cleaning, Odour Removal
Duration: 5 Working Days
Team Size: 4 Operatives
Background
In July 2025, Sophie’s Cleaning Company was contacted by two siblings in Tynemouth, Tyne and Wear, who had inherited their late father’s property. Unfortunately, their father had been struggling with hoarding behaviour for many years, and the house had deteriorated to an unlivable state.
The family had tried to begin the clearance themselves but found the emotional and physical challenge overwhelming. They reached out to us for a professional, compassionate, and discreet hoarder house clearance service to bring the property back to a safe and clean condition so it could be prepared for sale.
Client Objectives
Clear all hoarded materials from the entire property, including loft and garage
Identify and safely recover sentimental and personal items
Conduct a full deep clean of all rooms, including biohazard sanitation where needed
Eliminate deeply embedded odours throughout the home
Provide photographic documentation and waste transfer notes
Initial Site Assessment
During our on-site inspection, we identified:
Entire ground floor covered with piles of newspapers, broken furniture, unopened mail, and food containers
The kitchen contained decomposing food, blocked drains, and signs of rodent activity
Upstairs bedrooms were inaccessible due to floor-to-ceiling boxes and bags
Loft was being used to store decades worth of belongings, with water damage from a leaking roof
Bathroom had extensive black mould and biohazard risks
Garage had been used as a storage overflow with broken white goods and electricals
This job required full PPE, a waste management plan, hazardous waste control, and close coordination with the family to identify any keepsakes to recover.
Step-by-Step Process
Day 1: Preparation & Health & Safety Protocols
Team arrived in full PPE (hazmat suits, respirators, gloves, safety boots)
Air scrubbers and ozone machines deployed to begin odour control
Waste collection areas set up and skip delivery arranged
Cleared front access to safely move in and out of the property
Day 2–3: Hoarded Material Clearance
We used our trusted 4-Zone Sorting System:
Category Action Taken
Keep Retrieved photo albums, war medals, financial documents, and jewellery for the family
Donate A few unopened clothes, small furniture pieces in good condition (donated locally)
Recycle Electronics, metals, glass, cardboard, and textiles
Dispose Over 7 tonnes of waste: perished food, contaminated textiles, broken furniture, etc.
✔️ Rodent nests found and safely removed
✔️ All recovered sentimental items cleaned and returned in sealed boxes
Day 4: Deep Cleaning & Biohazard Sanitation
Kitchen, bathroom, and loft treated with hospital-grade disinfectants
Extensive mould and mildew treated in bathroom and on walls
All carpets, curtains, and mattresses removed due to irreversible contamination
Walls and floors steam cleaned
Ozone treatment carried out in every room to neutralise odours and airborne bacteria
Day 5: Final Detailing & Documentation
Cleaned light fittings, sockets, and all reachable surfaces
Windows washed internally and frames wiped down
Supplied family with:
Before & after photographs
Waste transfer certificates
Final condition report for estate valuation and agents
⚠️ Challenges Faced
Severe hoarding density: Bedrooms and loft were densely packed, requiring slow, careful work
Rodent infestation: Significant droppings and contamination in kitchen and under floorboards
Emotional content: Family requested sensitivity in searching for photographs, letters, and mementos — which we prioritised and handled with care
Odour saturation: Strong embedded smells required double ozone treatment and full removal of soft furnishings
✅ Outcome
Entire house cleared and cleaned to a professional standard
Over 7 tonnes of hoarded and contaminated waste removed
Personal items and legal documents safely recovered
Property left clean, sanitised, and free of odour — ready for decorating and sale
Family relieved of emotional burden and extremely grateful for our service
Client Testimonial
“Sophie and her team were absolutely brilliant. What we thought would take us months was done in a matter of days. The care they showed in recovering dad’s things and handling everything with such compassion made a difficult time so much easier. We can’t thank them enough.”
— Sarah M., Tynemouth
Why Choose Sophie’s Cleaning Company?
✅ Experts in hoarder house clearances and trauma-informed cleaning
✅ Fully licensed for hazardous waste disposal and biohazard cleaning
✅ Discreet, non-judgemental, and professional
✅ Local and trusted across Tynemouth and Tyne and Wear
✅ Friendly team who genuinely care
Need Help with a Hoarded Property in Tynemouth?
Whether you’re managing a property after bereavement, assisting a loved one, or preparing for sale or renovation, Sophie’s Cleaning Company offers trusted, local support with zero judgment and total professionalism.
Serving Tynemouth, North Shields, Cullercoats, and all of Tyne and Wear
Call Sophie today
For Hoarders House Clearance In Tynemouth – Tyne And Wear and surrounding areas contact Sophie’s Cleaning Company for a free no obligation cleaning quote!
sophiescleaningcompany@yahoo.co.uk
07762469165
