Sophie’s Professional Hoarders House Clearance Service In Walbottle – Tyne And Wear
Sophie’s House Clearance and cleaning provide honest and reliable cleaners for all your housework chores in homes. Everything we do is designed to serve your specific needs with speed, convenience and quality.
At Sophie’s House Cleaning we have a proud reputation as the No.1 choice for Hoarders House Clearance Service, offering a professional recommended service to people across the North East.
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Our Cleaning Services Include:
- End of tenancy clean
- One off house clean
- After builders clean
- Emergency clean
- Trauma clean
- Spring clean
- Move in/out clean
- Hoarders House Cleaning Service
- Bio-hazard Cleaning Service
- Student Accommodation Cleaning Service
- Deep clean & more…
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Sophie’s Hoarders House Clearance Service Walbottle
Client Type: Estate Executor (Bereavement Case)
Location: Walbottle, Tyne and Wear
Property Type: 3-Bedroom Detached House
Service Provided: Full Hoarded House Clearance, Deep Clean, Biohazard Treatment & Odour Removal
Duration: 6 Days
Team Size: 4 Clearance Operatives
Background
In August 2025, Sophie’s Cleaning Company was contacted by a solicitor acting on behalf of a client managing the estate of a deceased relative in Walbottle, Tyne and Wear. The property, a spacious three-bedroom detached home, had been unoccupied for several months and was discovered to be in a severe hoarding condition.
Due to the sensitive nature of the case — involving bereavement, mental health challenges, and estate preparation — the client requested a discreet, respectful, and complete clearance service. Our team was trusted to restore the property with compassion and efficiency, and prepare it for valuation and eventual sale.
Project Goals
Remove all hoarded items, general waste, and organic matter from the property
Identify and preserve any legal documents, photographs, or sentimental possessions
Address areas of concern including biohazard risks (rotting food, pest activity, bodily fluids)
Fully sanitise the interior environment with deep cleaning and odour control
Provide a final condition report and before/after photos for estate and probate use
Initial Assessment
During our pre-clearance inspection, our trained team noted:
Entire downstairs area inaccessible due to stacked boxes, old furniture, and bin bags
Severe rodent activity in the kitchen and pantry, with droppings and gnawed materials
Bedrooms used for storage — beds no longer usable or accessible
Bathroom in unsanitary condition, including dried biohazard stains and mildew
Electrical sockets and heating vents blocked
Foul odour evident upon entry, worsened by warm summer weather and poor ventilation
We devised a 6-day clearance and cleaning strategy, ensuring safety, compassion, and full environmental restoration.
Step-by-Step Process
Day 1: Preparation & Health and Safety Controls
Team donned full PPE (hazmat suits, respirators, nitrile gloves, steel-toe boots)
Installed ozone generators and ventilated property with air scrubbers
Designated sorting zones for items (retain/donate/recycle/dispose)
Coordinated with skip hire and ensured licensed waste transfer tracking
Day 2–3: Hoarded Waste Clearance & Sorting
We used our 4-Category Sorting System to handle the clearance carefully:
Category Action Taken
Keep Found: Deeds, bank statements, heirloom jewellery, photo albums
Donate Some boxed unused household goods and clothing, sent to local charity
Recycle Electronics, books, glassware, tins
Dispose Over 6 tonnes of general waste, perishables, and contaminated furnishings
✔️ Recovered several sentimental items, which were cleaned, boxed, and handed to the client’s solicitor
✔️ Safely removed three large rodent nests and coordinated pest control follow-up
Day 4–5: Deep Cleaning & Biohazard Sanitation
Cleared all carpets and curtains, beyond salvage
Kitchen and bathroom sanitised with medical-grade, EN 1276-certified disinfectants
Mould and mildew treated on ceilings, walls, and bathroom surfaces
Steam cleaned all walls, floors, doors, radiators, and high-contact points
Applied professional-grade ozone treatment for odour elimination and airborne bacteria control
Day 6: Final Detailing & Client Handover
Interior windows cleaned and aired
Final inspection carried out with solicitor and property manager
Delivered a digital handover pack including:
Before/after images
Hazardous waste documentation
Completion certificate
Recommendations for estate agents and repair teams
⚠️ Notable Challenges
Health risk due to rodent infestation: Required careful PPE adherence and safe removal of droppings and nesting material
High emotional value of buried items: We allocated extra time to sort through bedroom storage areas and found valuable documents and keepsakes
Strong, ingrained odours: Required extended ozone treatment and double steam cleaning in several rooms
✅ Results
Full clearance of all three floors completed within 6 working days
6.1 tonnes of waste professionally and ethically removed
Legal and sentimental items recovered and returned
Biohazards and pest issues fully addressed
Property restored to a safe, clean, and odour-free condition — ready for sale
Client Testimonial
“We couldn’t have asked for a more sensitive and professional service. Sophie’s Cleaning Company handled everything from start to finish with empathy, care, and total discretion. They kept us updated throughout, and the transformation was incredible. Thank you, Sophie and team — you’ve lifted a huge weight from our family.”
— R. Thomas, Executor of Estate, Walbottle
Why Choose Sophie’s Cleaning Company?
✅ Compassionate hoarder clearance with no judgment
✅ Fully licensed for hazardous waste and pest-related clean-ups
✅ Experienced in bereavement cases and estate preparation
✅ Based locally — serving Walbottle and all of Tyne and Wear
✅ Discreet, trauma-informed and trusted by legal professionals, housing officers, and families
Need Help with a Hoarded Property in Walbottle?
We understand that hoarding situations are often emotional, complex, and difficult to face. Whether you’re handling an estate, supporting a loved one, or managing a tenancy, Sophie’s Cleaning Company provides expert support every step of the way — with compassion, care, and total discretion.
Serving Walbottle, Newburn, Throckley, Blaydon, and the wider Newcastle area
Call Sophie today
For Hoarders House Clearance In Walbottle – Tyne And Wear and surrounding areas contact Sophie’s Cleaning Company for a free no obligation cleaning quote!
sophiescleaningcompany@yahoo.co.uk
07762469165
