Sophie’s Professional Cleaning Service In Wallsend – Tyne And Wear
Gateshead, Whickham, Washington, Sunderland, Birtley, Jarrow
Sophie’s House Cleaning provide honest and reliable domestic cleaners for all your housework chores in homes. Everything we do is designed to serve your cleaning needs with speed, convenience and quality.
At Sophie’s House Cleaning we have a proud reputation as the No.1 choice for Professional Cleaning Service, offering a professional recommended service to people across the North East.
Please CLICK HERE to see a full list of our cleaning services
Our Cleaning Services Include:
- End of tenancy clean
- One off house clean
- After builders clean
- Emergency clean
- Trauma clean
- Spring clean
- Move in/out clean
- Hoarders House Cleaning Service
- Bio-hazard Cleaning Service
- Student Accommodation Cleaning Service
- Deep clean & more…
Read what our customers say HERE
Sophie’s Professional Cleaning Service Wallsend
Mr. Peter Hall recently inherited a two-bedroom first-floor flat in Wallsend from a relative who had been a long-term smoker. The flat, though structurally sound, had yellow-stained walls, a persistent tobacco odour, and visible tar buildup on ceilings, light switches, and windows. Mr. Hall planned to renovate and rent the property but needed the space professionally cleaned and deodorised before decorators could begin.
Circumstances & Cleaning Challenges
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Heavy nicotine staining on ceilings, upper walls, and around ventilation grilles.
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Brown tar film coating on windows, skirting boards, and fixtures.
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Lingering cigarette odour embedded in carpets, curtains, and soft furnishings.
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Sticky residue on kitchen units, light switches, and electrical sockets.
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Dust and general grime, especially behind radiators, door frames, and in corners.
Our Solution
We deployed a specialist three-person cleaning team with experience in smoke and odour remediation. The full job was completed in one day and included:
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Nicotine and tar removal: degreased walls, ceilings, and all hard surfaces using smoke-specific cleaning agents.
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Window and glass cleaning: removed tar film and streaks to restore natural light clarity.
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Steam cleaning of carpets and curtains, lifting odours and deep-set particles from soft furnishings.
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Ozone treatment: used an industrial ozone generator to neutralise lingering odours within the air and porous surfaces.
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Full kitchen sanitisation: including cabinet doors, tiles, appliances, and extractor fan cleaning.
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Pre-decoration preparation: left walls and ceilings clean and ready for painting.
Results
The transformation was striking. The yellowing from smoke was lifted significantly, the air smelled fresh, and the property was ready for decorating. Mr. Hall was able to schedule decorators just two days later and listed the property for rent the following month.
Customer Testimonial
“I honestly thought the smell and staining would never come out. The flat looked and smelled years newer after just one day. Your team worked incredibly hard and were respectful, efficient, and detailed. I’ll definitely be recommending your service to others dealing with inherited properties.”
— Peter Hall, Wallsend