Sophie’s Professional Hoarders House Clearance Service In Cotherstone – County Durham
Sophie’s House Clearance and cleaning provide honest and reliable cleaners for all your housework chores in homes. Everything we do is designed to serve your specific needs with speed, convenience and quality.
At Sophie’s House Cleaning we have a proud reputation as the No.1 choice for Hoarders House Clearance Service, offering a professional recommended service to people across the North East.
Please CLICK HERE to see a full list of our cleaning services
Our Cleaning Services Include:
- End of tenancy clean
- One off house clean
- After builders clean
- Emergency clean
- Trauma clean
- Spring clean
- Move in/out clean
- Hoarders House Cleaning Service
- Bio-hazard Cleaning Service
- Student Accommodation Cleaning Service
- Deep clean & more…
Read what our customers say HERE
Sophie’s Hoarders House Clearance Service Cotherstone – County Durham
Case Study: Hoarders House Clearance – Cotherstone, County Durham
Client: Private Family (Son of Occupant)
Service: Full Hoarders Clearance, Deep Cleaning & Biohazard Remediation
Company: Sophie’s Cleaning Company
Location: Cotherstone, County Durham
Duration: 5 Days
Background
Sophie’s Cleaning Company was contacted by a man whose elderly father had recently been moved into assisted living following a fall. The family home—a charming but neglected stone cottage in the picturesque village of Cotherstone, near Barnard Castle—had become heavily impacted by chronic hoarding disorder.
Over the years, the interior had deteriorated into an uninhabitable environment, with blocked walkways, decaying food, pest issues, and strong odours throughout. The client described it as “heartbreaking” but said they felt completely overwhelmed and didn’t know where to begin.
They were looking for a cleaning company with a respectful, non-judgmental approach, and the capability to completely clear and sanitise the property for eventual renovation and sale.
Initial Inspection & Planning
We arranged a discreet site visit within 48 hours of contact. Our hoarder clearance specialists conducted a thorough walk-through and risk assessment. Key findings included:
Waist-to-chest height piles of magazines, newspapers, and cardboard in nearly every room
Kitchen with rotting food, mould-covered dishes, and two broken fridges full of perished items
Bathroom completely inaccessible and filled with waste items
Severe damp and black mould on walls, especially in corners and near windows
Strong, embedded odours caused by a combination of decay, smoke, and pet waste
Signs of rodent activity beneath cupboards and under the stairs
The property had sentimental value, and the family asked us to retrieve and preserve personal items, such as photos, heirlooms, and financial records.
Our Process
️ Day 1: Site Safety & Setup
Team arrived in full PPE including biohazard suits, gloves, and respirators
Installed air scrubbers and ventilation fans to improve air quality and reduce odour
Carried out sharps search and identified pest-contaminated areas for controlled removal
Zoning system put in place for methodical room-by-room clearance
♻️ Days 2–4: Full Hoarder Clearance
Items sorted into:
✅ Sentimental/Keep
♻️ Recyclables
General waste
☣️ Biohazard/hazardous materials
Over 5 tonnes of waste removed, including:
Soiled furniture and carpets
Expired food, mouldy containers, and contaminated kitchenware
Heavily nicotine-stained curtains and textiles
Pet waste and rodent nesting materials
Damaged electronics and water-damaged books
Recovered and cleaned family photo albums, jewellery, important documents, and medals
All waste was transported using our licensed waste carriers, in compliance with County Durham environmental standards
Day 5: Deep Cleaning & Sanitation
Full biohazard decontamination carried out in kitchen, bathroom, and living areas
Treated all mould-affected areas with anti-fungal and anti-bacterial solutions
Kitchen degreased, disinfected, and left safe for reinstallation of new units
Removed carpets and treated subfloors with enzymatic odour-neutralisers
Completed a full fogging treatment and ozone deodorisation to eliminate airborne bacteria and deep-set odours
Before & After Snapshot
Before:
❌ Hoarded materials blocking access
❌ Pests, mould, and severe odours
❌ Unsafe and emotionally distressing for the family
After:
✅ Completely cleared and disinfected
✅ Odours neutralised, pests removed
✅ Ready for renovation and future listing
The transformation of the home was dramatic. The client, who had not walked freely through the house in years, said it brought “tears of relief” to see the rooms clean, open, and safe again.
Client Testimonial
“I was dreading the process and felt completely helpless. Sophie’s Cleaning Company handled everything with empathy, professionalism, and zero judgement. They went above and beyond in every sense, and I can honestly say they gave our family home a second chance. Thank you.”
– Mr. A. Wilkins, Cotherstone
Why Choose Sophie’s Cleaning Company?
✅ Experienced in extreme cleaning and hoarders house clearance
✅ Compassionate, trauma-informed, and fully discreet
✅ Licensed waste removal & full biohazard compliance
✅ Serving rural and urban County Durham locations
✅ Trusted by families, landlords, housing teams, and care professionals
Serving Cotherstone & the Teesdale Area
From Cotherstone to Barnard Castle, Middleton-in-Teesdale, and surrounding villages, Sophie’s Cleaning Company is proud to support families and property owners with respectful, effective hoarders house clearance services.
Contact us for a free, confidential quote today.
Let’s restore your property—and peace of mind—together.
For Hoarders House Clearance In Cotherstone – County Durham and surrounding areas contact Sophie’s Cleaning Company for a free no obligation cleaning quote!
sophiescleaningcompany@yahoo.co.uk
07762469165
