Sophie’s Professional Hoarders House Clearance Service In Hipsburn – Northumberland
Sophie’s House Clearance and cleaning provide honest and reliable cleaners for all your housework chores in homes. Everything we do is designed to serve your specific needs with speed, convenience and quality.
At Sophie’s House Cleaning we have a proud reputation as the No.1 choice for Hoarders House Clearance Service, offering a professional recommended service to people across the North East.
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Our Cleaning Services Include:
- End of tenancy clean
- One off house clean
- After builders clean
- Emergency clean
- Trauma clean
- Spring clean
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- Hoarders House Cleaning Service
- Bio-hazard Cleaning Service
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- Deep clean & more…
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Sophie’s Hoarders House Clearance Service Hipsburn
Client: Private homeowner (name withheld for confidentiality)
Location: Hipsburn, Northumberland
Property Type: 3-bedroom terraced cottage
Service Provided: Full hoarder clearance, deep cleaning, and sanitisation
Project Duration: 5 days
Team Size: 3 specialist clearance professionals
Project Background
In early 2025, Sophie’s Cleaning Company was contacted by a local social care worker regarding a long-term Hipsburn resident whose living conditions had deteriorated due to hoarding disorder and mobility challenges. The homeowner, a retired artist in her late 70s, had been hospitalised following a fall, and the council had raised concerns about the property’s safety and hygiene.
The house had become inaccessible in several areas, with health hazards posing risks to both the occupant and anyone entering the property. The client’s goal was to prepare the home for safe re-entry, with a long-term plan to arrange in-home care after the space was made livable.
Initial Site Assessment
Our trained team conducted a detailed walk-through with the care worker and a family representative. We documented the following conditions:
Severe hoarding in all rooms, especially the living room and bedroom, with items stacked shoulder-height or higher.
Blocked fire exits and inaccessible windows.
Decayed food, mouldy containers, and pest activity (silverfish and mice).
Narrowed walking paths no wider than 30cm in places.
Used medical waste (incontinence pads, bandages) mixed with general waste.
Fragile sentimental items, including art supplies, hand-written journals, and antique books, buried under layers of clutter.
We categorised the clearance as Level 3–4 with biohazard cleaning, pest prevention, and emotional sensitivity required.
The Sophie’s Cleaning Company Process
We designed a 5-day phased plan, allowing for careful item recovery, deep sanitisation, and full room-by-room transformation.
Day 1 – Safety First & Initial Sorting
Cleared hallways and entry points to create safe access routes.
Used industrial PPE due to rodent droppings and biohazard materials.
Started sorting clutter: categorised into keep, dispose, donate, and hazardous waste.
Day 2 – Kitchen Deep Clean & Waste Removal
Removed over 100kg of expired food, decomposing packaging, and damaged cookware.
Identified and restored two heirloom porcelain sets from under kitchen units.
Treated visible mould behind cupboards and under the sink with antifungal agents.
Collected 12 bags of general waste for certified disposal.
Day 3 – Bedroom and Living Room Clearance
Cleared multiple layers of clothing, newspapers, and art materials.
Found and safely stored several sketchbooks, oil paints, and a handwritten recipe collection dating back to the 1960s.
Recovered a lost hearing aid, a pension letter, and a valuable wristwatch.
Deep cleaned walls and floors, applied odour-neutralising fog treatment.
Day 4 – Bathroom and Biohazard Areas
Removed damaged towels, hygiene products, and medical waste using red bag disposal protocols.
Cleaned toilet, bath, and floors with hospital-grade disinfectants.
Treated minor black mould in shower area and installed a temporary dehumidifier.
Day 5 – Final Touches and Wellbeing Prep
Polished floors, cleaned all internal windows, and aired out rooms using HEPA air scrubbers.
Set up safe storage for returned items and installed temporary grab handles for safer mobility.
Provided a photographic walkthrough and documented every item salvaged for the family.
Results & Key Outcomes
Area Condition Before Condition After
Hallways Obstructed, hazardous Cleared, accessible
Kitchen Unsanitary, full of waste Fully cleaned, usable
Bedroom Buried under clutter Restored, ventilated, clean
Bathroom Unusable due to hazards Sanitised and functional
Air Quality Musty, mouldy, odorous Neutral, clean, breathable
Total waste removed: 3.8 tonnes
Recovered personal items: Over 60 (including valuable and sentimental belongings)
Ready for care support within one week of job completion
Client Feedback
“Sophie’s Cleaning Company were a godsend. We didn’t know how to begin, but they handled everything with care and dignity. The way they preserved my aunt’s artwork and journals meant more to us than words can say. The house is safe again — and we’re so relieved.”
— Niece of the Homeowner, Hipsburn
What Made This Clearance Successful?
Clear client communication: Daily updates to the family kept them informed and involved.
Sensitivity to emotional value: We treated every room and item with respect, preserving the owner’s dignity.
Local expertise: As a Northumberland-based company, we handled waste logistics, council requirements, and contractor coordination efficiently.
Comprehensive service: From clearance to aftercare, Sophie’s Cleaning Company managed it all.
Need a Hoarder Clearance in Hipsburn or Nearby?
If you or someone you know is facing a hoarding situation in Hipsburn or the wider Northumberland area, Sophie’s Cleaning Company is here to help. Our team offers discreet, compassionate, and fully insured clearance services for homes of all sizes and conditions.
Sophie’s Cleaning Company – Reclaiming Homes with Respect, One Room at a Time.
For Hoarders House Clearance In Hipsburn – Northumberland and surrounding areas contact Sophie’s Cleaning Company for a free no obligation cleaning quote!
sophiescleaningcompany@yahoo.co.uk
07762469165
